Integrations
Connect SecureHive with external service management platforms to sync issues, incidents, and tickets. Integrations provide bidirectional synchronization, automated workflows, and unified visibility across your security and compliance toolchain.
Available integrations
| Integration | Status | Description |
|---|---|---|
| JIRA | Available | Issue synchronization with JIRA Software and JIRA Service Management, webhook support, and automated incident creation |
| Microsoft 365 | Available | Connect OneDrive and SharePoint for document attachments — link or copy files into SecureHive from Microsoft 365 |
| ServiceNow | Coming Soon | Incident management, change management, and service catalog integration |
| Zendesk | Coming Soon | Ticket synchronization, customer support workflows, and multi-channel support |
| Freshservice | Coming Soon | ITSM workflows, asset management, and service desk automation |
JIRA
The JIRA integration supports both JIRA Software and JIRA Service Management. Bidirectional sync ensures that changes in SecureHive automatically update in JIRA and vice versa. Security incidents and compliance issues can be automatically created as JIRA tickets, and webhook support provides real-time updates.
See the JIRA setup guide for step-by-step configuration including API token creation, webhook setup, and troubleshooting.
Microsoft 365
Connect your Microsoft 365 account (via OAuth, per user) to add documents from OneDrive and SharePoint directly into SecureHive. Files can be linked (reference only) or copied (full import). Document attachments work on requirements and other entities. Configuration requires per-tenant Azure AD app registration with admin consent and user assignment.
See the Microsoft 365 setup guide for step-by-step configuration including Entra ID app registration, API permissions, admin consent, and troubleshooting.
For SIEM integrations (Microsoft Sentinel, Splunk ES), see the SIEM Integrations page. For application security integrations (GitHub), see Application Security.
Integration capabilities
All integrations share core capabilities: bidirectional sync keeps both systems current automatically, automated workflows create tickets and incidents from security events, unified visibility lets you track all issues in one place while maintaining your existing tools, and webhook support ensures real-time updates between systems.
Best practices
Start with the integration most critical to your workflow — JIRA for issue tracking or Microsoft 365 for document management. Test integrations in a staging environment before connecting production systems. Configure webhooks for real-time sync rather than relying on polling intervals. Review sync status regularly to catch any synchronization issues early.